Skip to main content


Sociedade Distribuidora de Gás Natural do Algarve, S.A.

Company licensed to operate the natural gas distribution network in Faro, Olhão and Portimão.

Emergencies and Breakdowns

800 500 063

24h | Free of charge

Customer service

211 164 441
808 200 345

Business days from 9 AM to 9 PM | Call being placed to the main national landline, call cost defined by the conditions of your service provider [email protected] When contacting us, you must provide your address, VAT number or UIC (Universal Installation Code), which you can find on the gas meter or on an invoice from your supplier.


800 507 516

24h | Free of charge


Apartado 4070 - EC
São Domingos de Benfica
1501-001 Lisboa

Head office

Medigás Sociedade Distribuidora de Gás Natural do Algarve, S.A.

Rua Tomás da Fonseca Torre C 1600-209 Lisboa

Customer Service Centres

We have customer service stores at your disposal to inform you about natural gas and advise you on our services.
We have reopened our customer service centres with no appointment required.
However, if you wish to schedule your visit to our Stores, please contact us through the Customer Service line.

Our in-person services operate according to the distancing rules and protection measures defined by the Health Authority.

Customer Service

Rua Comunidade Lusíada, Loja 1/2, Edifício Hotel Eva 8000-253 Faro

Business days from 9 AM to 1 PM and from 2 PM to 5:30 PM


For any matter, you can contact us at LGP


Natural Gas Distribution relies on a number of agents who are contracted as service providers. In each previously defined geographical area, these agents carry out works on the gas infrastructure and perform services at consumer locations related to the activities that are the responsibility of the Distribution.

Municipalities Supplied







  • December 13th – Incorporation of Medigás


  • Beginning of the construction of the AGU (September)
  • Market survey
  • Beginning of the contracting of industrial customers in Olhão
  • Office opening in Faro


  • Beginning of the construction of the distribution infrastructure
  • Supply of Natural Gas (February)
  • Supply to the 1st customer (July)


  • Start of commercial activity in the domestic and tertiary sectors
  • Contracting and setup of infrastructures for three new industrial customers


  • Contracting and setup of infrastructures for two new industrial customers
  • Connection of four new industrial customers
  • Market research in Faro, Portimão and Loulé


  • Domestic market capture, new potential in Olhão
  • Protocol signed with Portimão municipality
  • Start of commercial activities in Portimão


  • Construction of the Portimão AGU
  • Beginning of trade in Portimão
  • Execution of the 15km distribution network connecting the AGU to Alvor


  • Feasibility study on the Faro hub
  • Agreement with the municipality on the supply to Faro
  • Contact with the municipality for supply to Albufeira

Governing Bodies, Shareholders and equity stake

You can consult the Governing Bodies of the General Meeting Board, the Board of Directors, and the Statutory Auditor, as well as the shareholders and respective equity stake, in the company's identification document.