Medigás - Operator for the Distribution of Natural Gas.

Emergencies and Breakdowns

800 500 063

24h | Free of charge

Customer service

211 164 441
808 200 345

Business days from 9 AM to 9 PM | Call being placed to the main national landline, call cost defined by the conditions of your service provider [email protected] When contacting us, you must provide your address, VAT number or UIC (Universal Installation Code), which you can find on the gas meter or on an invoice from your supplier.

Readings

800 507 516

24h | Free of charge

Correspondence

Apartado 4070 - EC
São Domingos de Benfica
1501-001 Lisboa

Head office

Medigás Sociedade Distribuidora de Gás Natural do Algarve, S.A.

Rua Tomás da Fonseca, Torre A - 15º piso
1600-209 Lisboa

Customer Service Centres

We have customer service stores at your disposal to inform you about natural gas and advise you on our services.
We have reopened our customer service centres with no appointment required.
However, if you wish to schedule your visit to our Stores, please contact us through the Customer Service line.

Our in-person services operate according to the distancing rules and protection measures defined by the Health Authority.

Customer Service

Praça Alexandre Herculano, nº25, r/c 8000-160, Faro.

Business days from 9 AM to 1 PM and from 2 PM to 5:30 PM

Get directions

Support

Língua Gestual Portuguesa

For any matter, you can contact us at LGP

Agents

Natural Gas Distribution relies on a number of agents who are contracted as service providers. In each previously defined geographical area, these agents carry out works on the gas infrastructure and perform services at consumer locations related to the activities that are the responsibility of the Distribution.

Gasfomento

Albufeira, Faro, Lagos, Loulé, Olhão e Portimão

Municipalities Supplied

3

Faro

Olhão

Portimão

History

1999

December 13th – Incorporation of Medigás

2000

Beginning of the construction of the AGU (September)
Market survey
Beginning of the contracting of industrial customers in Olhão
Office opening in Faro

2001

Beginning of the construction of the distribution infrastructure
Supply of Natural Gas (February)
Supply to the 1st customer (July)

2002

Start of commercial activity in the domestic and tertiary sectors
Contracting and setup of infrastructures for three new industrial customers

2003

Contracting and setup of infrastructures for two new industrial customers
Connection of four new industrial customers
Market research in Faro, Portimão and Loulé

2004

Domestic market capture, new potential in Olhão
Protocol signed with Portimão municipality
Start of commercial activities in Portimão

2005

Construction of the Portimão AGU
Beginning of trade in Portimão
Execution of the 15km distribution network connecting the AGU to Alvor

2006

Feasibility study on the Faro hub
Agreement with the municipality on the supply to Faro
Contact with the municipality for supply to Albufeira

Governing Bodies, Shareholders and equity stake

You can consult the Governing Bodies of the General Meeting Board, the Board of Directors, and the Statutory Auditor, as well as the shareholders and respective equity stake, in the company's identification document.